Endgame
Privacy Policy
Last updated June 5, 2026
This policy explains what information Endgame (“we”, “us”) collects when you use endgamearts.com, why we collect it, and the choices you have. We try to collect as little as possible and never sell your data.
Information we collect
Order information. When you place an order we collect your name, email, shipping address, and the chess game/design you chose. Your card details are entered directly with our payment processor and never touch our servers.
Designs. The game and styling you create are stored so we can render and print your piece. Saved designs expire automatically after about 30 days if not ordered.
Usage analytics. We record privacy-safe product analytics (which steps you complete, anonymized) to improve the studio. Identifiers such as order ids and email addresses are one-way hashed before analytics ever see them.
Support messages. If you contact us, we keep your message and email so we can reply.
How we use it
To process payments, render and fulfill your order, send you order updates (confirmation, shipping, refunds), provide support, prevent fraud, and meet legal obligations. We do not use your order details for advertising.
Who we share it with
We share only what each provider needs to do its job:
- Stripe — payment processing (their privacy policy).
- Printful — printing and shipping; receives your name and shipping address.
- Cloudflare — hosting, storage, and transactional email delivery.
We may also disclose information if required by law. We never sell your personal information.
Cookies & tracking
We use essential cookies to run the cart and checkout, and analytics cookies to understand product usage. You can decline non-essential tracking via the cookie banner; essential cookies remain so the store can function.
Data retention
Unsold designs expire after ~30 days. Order records are kept as long as needed for fulfillment, support, tax, and accounting obligations, then deleted or anonymized.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. Email support@endgamearts.com and we’ll help. We’ll verify your request before acting on it.
Children
Endgame is intended for adults. We do not knowingly collect information from children under 16.
Contact
Questions about this policy? Email support@endgamearts.com.